Privacy Policy — PrimePro Markets

Last updated: June 2026 | Prime Pro Global Markets | FSC License No. GB24201876

Your privacy is important to us. This policy explains what personal information we collect, how we use it, and your rights.

1. Who We Are

Prime Pro Global Markets (Registration No: C23456789, FSC License No: GB24201876) is the data controller responsible for your personal information. We are incorporated in Mauritius and operate the PrimePro Markets platform at primepromarkets.com. Contact: [email protected]

2. Information We Collect

Identity and Contact

Full legal name, date of birth, nationality
Email address, phone number, residential address
Government-issued ID documents (passport, national ID)
Proof of address documents

Financial Information

Bank account details for withdrawals
Source of funds declarations
Trading account balances and transaction history

Technical Data

IP address and device information
Login timestamps and session data
Platform usage analytics

3. How We Use Your Information

Purpose	Legal Basis
Opening and managing your trading account	Contract performance
KYC identity verification and AML compliance	Legal obligation
Processing deposits and withdrawals	Contract performance
Fraud prevention and security monitoring	Legitimate interests
Regulatory reporting to FSC Mauritius	Legal obligation
Customer support	Legitimate interests
Marketing communications	Consent

4. Sharing Your Information

We do not sell your personal information. We may share it with regulatory authorities (FSC Mauritius and other competent authorities), technology service providers under data processing agreements, payment processors, identity verification providers, and professional advisors under confidentiality obligations.

5. Data Retention

Account and KYC records — 7 years after account closure
Trading history — 7 years
Financial transaction records — 7 years
Support communications — 3 years after resolution

6. African Data Protection Compliance

For clients in South Africa, we comply with the Protection of Personal Information Act (POPIA). We also comply with applicable data protection laws in Namibia, Zimbabwe, Zambia, Kenya, Nigeria, Ghana, and all other jurisdictions where we operate.

7. Your Rights

Subject to applicable law, you have the right to access, correct, request deletion of, and port your personal data. You may also object to certain processing and withdraw marketing consent at any time. Contact us at [email protected] to exercise these rights. We will respond within 30 days.

8. Data Security

We use SSL/TLS encryption, encrypted storage, access controls, and regular security monitoring to protect your data. No internet transmission is completely secure and you use our platform at your own risk.

9. Cookies

We use only essential cookies required for platform functionality (authentication, sessions). We do not use tracking or advertising cookies.

10. Changes

We may update this policy from time to time. Material changes will be communicated by email. Continued use after notification constitutes acceptance.

11. Contact

Email: [email protected]
Prime Pro Global Markets, Republic of Mauritius